When we buy things in life, we will encounter returns and exchanges, so we will also encounter precision steel casting, but it is often divided into three situations: first, in production; The second is the packaging process; The third is returned by the customer. Analyze the specific situation bit by bit:
>> The processing of unqualified products in the production process
1: The operator shall self-inspect the casting products in the production process, identify and isolate the unqualified products found, and place the unqualified products for scrap treatment in the designated waste area, and the technical department shall analyze in time to solve the causes of the unqualified products.
2: In the inspection process, the quality assurance department shall conduct inspection according to the relevant operation documents stipulated. If continuous non-conforming products are found, the quality assurance Department head shall notify the production department to stop production, find out the reasons, and take further treatment
3: Major nonconforming products in the production process of pilot casting products shall be reviewed by technical personnel organized by the technical minister. The review process should analyze the causes of nonconformity, develop corrective measures to prevent the recurrence of nonconformity, and dispose of it.
>> Handling of unqualified products in the packaging process:
1: Packaging personnel according to the packaging notice or packaging standards/specifications self-detected nonconforming products, put in the designated nonconforming area, to be processed by the quality inspector (review, disposal), and fill in the corresponding inspection records
2: The quality assurance minister shall immediately notify the business department to prohibit the delivery of the non-conforming products found in the final product audit, and the warehouse keeper shall identify and isolate the non-conforming products.
3: When the defective product is found to be shipped, the discoverer shall immediately notify the quality assurance Department, and the quality Assurance Department shall coordinate the business department to notify the customer, so as to promptly take back or local disposal (abandonment) measures to prevent its unintended use and adverse consequences.
>> Handling of nonconforming products returned by customers after delivery:
1: After receiving the returned nonconforming products from the customer, the business department shall make the relevant records of the delivery performance according to the "Customer Satisfaction Control Procedure", and notify the warehouse staff to immediately collect the returned goods and confirm whether the number of returned goods is consistent with the return list of the customer.
2: The business department will forward the customer product return details to the quality assurance Department, the quality assurance Department will inspect or test the unqualified products returned to the factory, after confirmation, identify and isolate them, and according to the severity of the unqualified products, the quality assurance Department will organize the review and disposal, and if necessary, the deputy general manager will participate in the disposal results, and fill in the corresponding rework and scrap records respectively. Qa department tracks reworked products and submits records to Finance department.
From this we can see that our requirements for precision steel casting can be described as very strict, from the production, packaging, delivery of three aspects of unqualified products, how to produce under strict conditions of product quality can not be high, of course, sales think will increase.
